Gary Hassenstab
Senior-level IT Leader and leadership author skilled at balancing the strategic roadmap of an IT organization with creating a highly engaged organization that delivers on the today\'s tactical needs of the enterprise.
- Role
- Ciow Ambassador at Cio Whisperers
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Gary Hassenstab
Senior-level IT Leader and leadership development author with broad experience across both the application and software development disciplines and the infrastructure services domains. Successfully led a technical organization of 100+ technical professionals and the delivery of server, network, desktop support, help desk, and application support services. My philosophy for delivery of IT services is grounded in the pragmatic implementation of the correct Information Technology Infrastructure Library (ITIL) processes and tools to meet the needs of the organization. • Improve alignment between the needs of the business with the delivery of IT services. Ensure that IT is an enabler for the organization’s business strategy. Optimize IT service delivery to IT investment. • Increase quality and reliability of IT projects while reducing risk. Instill processes to improve the success rate of IT projects and realization of the business benefits of the project. • Uncover operational delivery improvement through process analysis and re-engineering. Challenge the status quo within the service delivery organization to drive out deficient work processes. • Create an environment that increases engagement and contribution of each associate in the organization. • Deliver value across the IT services portfolio – from infrastructure to service delivery to software services. Specialties: • IT service delivery optimization. I enable an IT organization perform at higher levels of productivity and quality. • I build leadership capacity and employee engagement within an organization. I effectively coach and mentor technical leaders. • Integration of infrastructure and application delivery services - bringing the hardware and software professionals together to form a single customer-focused delivery organization. Please contact me through LinkedIn or my email - g••••••••@gmail.com if you have a need for a skilled and experience IT leader or leadership coach.
Experience
Ciow Ambassador
Sep 2021 — Present · US
The CIO Whisperers Podcast is designed to champion CIOs, empowertheir teams, and influence the next generation of technology leaders. We believe inthe power of sharing untold leadership stories. CIOs are everyday heroes striving forexcellence, innovation, and to make the world a better place through anunparalleled commitment to leading and guiding teams through uncharted watersin history
Education
Baker University
Master's
2009 — 2011
University of Nebraska-Lincoln
BS
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