Gary Gray
Project Manager @Scottish Water Business Stream Limited
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WORK HISTORY
Project Manager @Scottish Water Business Stream Limited
Edinburgh, GB
Responsibilities: • Management of multiple concurrent projects (Business & Technical Change) supporting Water Billing for Corporate & SME customers• Project Portfolio Management (‘Fit for Future’ portfolio lead)• Management of multi-site project teams: Sponsors, Product Managers, Architects, Continuous Improvement Managers, Suppliers, Developers, Testers, Business Analysts, & Process SME’s • Project Design, Planning, & Delivery (multiple Platforms, Customers & Partners)• Working with partners across geographies (UK, Europe, India)• Project / Change process development & enhancement Outcomes:• High quality multi-platform Business & Technical Change activity.• Projects delivered via various methods (tailored to situation): Waterfall, AGILE, KANBAN• Example Projects: Systems Consolidation (Finance Applications, Integrations, & Web presence), Cloud hosting migration (Billing, Finance & Credit Risk Apps). Robotic Process Automation (RPA) Stability, BACS Supplier Replacement, Direct Debit Enhancements (Process Improvement & Automation), Water Billing Contract Engine upgrade, GDPR, Customer Journey Discovery & Mapping. • Successful stakeholder management across Business, External customers & Suppliers.
EDUCATION
Strathclyde Business School
Business Information Technology Systems, Business & Technology
SKILLS
ABOUT GARY GRAY
Highly experienced IT Manager. Proven abilities in Project Management, People Management, Service Management, Business Change, Operations, Audit, Risk & Compliance. Strong track-record of successful delivery. Commercially able. Versed across a wide range of Technologies. Accomplished in working with complex supply chains and multi-customer environments. Excellent Stakeholder skills. AGILE, PRINCE & ITIL qualified.
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