Gary Dixon

About Gary Dixon

Highly motivated and results-oriented professional possessing strong interpersonal and…

Experience

1. Benefit Analyst

   Gohealth

   Sep 2017 — Present · Charlotte, NC, US

   GoHealth has an ambitious mission to improve the health care system in America.Job DescriptionBenefit Analyst will assist individuals through the important decision-making process of selecting a health plan that matches their needs with the optimal product and service. Responsibilities• Track, understand, and be held accountable to various team metrics, drive behavior necessary to meet and exceed these targets• Understand Captive’s product offerings, including Major Medical, Medicare Advantage, Medicare Supplement, Prescription Drug Plans, and other ancillary health products• Improve overall ability to guide consumers through the health insurance policy selection and application process• Serve as subject matter expert for health insurance enrollments• Understand GoHealth’s compliance and regulatory needs, in order to drive compliant member behavior• Drive overall desired culture and behavior within team• Serve as main contact for team members for any technical issue, product question, etc. and liaise with senior management to help resolve any issues• Drive continuous improvement throughout the sales floor, raising improvement suggestions and/or pain points to program management• Handle inbound and outbound sales inquiries to effectively sell health insurance plans and products via phone to customers• Provide an excellent consumer experience for all callers, and be passionate about helping the aging and disabled community• Comply with Federal CMS and State legal requirements and standards• Successfully complete all licensing requirements• Learn and adapt quickly, while following GoHealth\'s internal policies and procedures

Education

• The University of Alabama

  Business Administration

  1994 — 1997

• Queens University of Charlotte

  Bachelor of Business Administration (B.B.A.)

  2001 — 2004

Skills

• Social Media
• Strategic Planning
• Sales Process
• Market Research
• Negotiation
• Microsoft Office
• Sales
• Crm
• Forecasting
• Cold Calling
• B2b
• Customer Relationship Management (Crm)
• Sales Operations
• Customer Retention
• Customer Service
• Leadership
• Customer Satisfaction
• Training
• New Business Development
• Telecommunications
• Analysis
• Sales Management
• Call Centers
• Business Development
• Marketing Strategy
• Marketing
• Salesforce.com
• Recruiting
• Team Leadership
• Direct Sales
• Management
• Team Building
• Account Management
• Inventory Management
• Coaching