Gary Cross
Technology Service Manager @RS
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WORK HISTORY
Technology Service Manager @RS
Following my year-long tenure with Computacenter, I rejoined RS to join their IT Service Management team to look after the Finance, Group Professional Services and People functions. As a Technology Service Manager, I am responsible for overseeing the day-to-day operations of the IT Services provided to RS. This includes ensuring systems are implemented and maintained, and ensuring that the organization\'s technology infrastructure remains reliable and effective. One of my key responsibilities is helping the organisation achieve its business goals by providing reliable and efficient technology support. Some specific tasks I perform include developing and implementing IT policies and procedures, being an escalation point for my stakeholders, and providing technical support and advice to users.
EDUCATION
Tresham College of Further Education
BTEC National
SKILLS
ABOUT GARY CROSS
I am a Technology Service Manager with a career-long dedication to bridging the gap…
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