Gary Clark

Senior Account Manager @Build With Ferguson

Build.com, Inc. is the largest online home improvement retailer in the United States. They specialize in bathroom, kitchen, lighting, hardware, appliances, and other supplies.As a Senior Account Manager, I am responsible for managing and maintaining a positive working relationship with over 700 building professionals nationwide and connecting with key business executives and stakeholders to determine new business opportunities to maximize sales growth. Responsible for implementing an effective project management system to ensure timely and successful project delivery. Administer the company’s day-to-day operational processes from helping pick out a kitchen faucet to designing plumbing, lighting, door hardware, and flooring and appliance packages for developments to ensure smooth and efficient workflow. Forecast and track key account metrics to identify performance trends and determine areas of improvement to meet goals. Act as the lead point of contact for client account management matters and ensure that customer satisfaction is maintained.Key Accomplishments: Successful in implementing effective and efficient sales strategies generating over 100% of the monthly minimum sales goals. Generating on average 70% more net revenue and 60% more margin dollars than the average Senior Account Manager at Build.com Act as company’s resident plumbing expert having designed custom showers including building $20K+ shower systems.