Gary Blanchard
Serco
Liverpool, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Serco
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EDUCATION
1998 — 2001
University of Liverpool
BSc, Computer Information Systems
SKILLS
Team ManagementCustomer ExperienceInboundCapacity PlanningChange ManagementOutsourcingOffshorePerformance ManagementCoachingProject PlanningKpiMisEmployee EngagementWorkforce ManagementResource ManagementSlaContact CentreForecastingSupplier ManagementService DeliveryContact CentersCall CenterManagementStakeholder ManagementOperations ManagementTransition ManagementCustomer ServicePeople ManagementCall CentersScheduling
ABOUT GARY BLANCHARD
Experienced senior executive with a demonstrated history of working in the private and…
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