Garth Maynard
CX, BI, DLT
- Role
- Contact Center Architect at Commonwealth of Massachusetts
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Contact Center Architect
Sep 2019 — Present · Boston, MA, US
Lead Contact Center architect for the Executive Office of Health and Human Services.
Education
Rochester Institute of Technology
BS
1980 — 1984
Cornell University
eCornell Blockchain Essentials Certificate
2021 — 2022
MIT Sloan School of Management
Blockchain Technologies: Business Innovation and Application Certificate
2021 — 2022
Bentley University
MS
1992 — 1996
Massachusetts Institute of Technology
MIT Media Lab Cryptocurrency 2022-02-23 Certificate
2022 — 2022
Skills
- Technical Support
- Enterprise Software
- Solution Architecture
- Voice Over Ip (Voip)
- Call Center
- Ivr
- Cloud Computing
- Telecommunications
- New Business Development
- Analytics
- Voip
- Data Center
- Business Intelligence
- Cisco Systems Products
- Saas
- Unified Communications
- Call Centers
- Business Development
- Software as a Service (Saas)
- Product Management
- Cisco Technologies
- Leadership
- Managed Services
- Integration
- Management
- Contact Centers
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