Garryion Moore
Sales Development Representative @BizLibrary
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WORK HISTORY
Sales Development Representative @BizLibrary
EDUCATION
Florida State University
Bachelor's degree
ABOUT GARRYION MOORE
As an SDR At BizLibrary I assist with the strategic role of qualifying leads, nurturing relationships, and setting the stage for successful sales conversations.As a Customer Service Representative at FanDuel, I provided exceptional support and service to millions of online sports and fantasy gaming enthusiasts. I handled customer inquiries, complaints, and feedback through email, and chat, using my objection handling and relationship building skills to ensure customer satisfaction and retention.I have over three years of experience as a Call Center Manager at CAPSCARE INC, where I led a team of 20 agents, supervised their performance, and managed their sales targets. I also developed and implemented training programs, quality assurance protocols, and customer service policies, resulting in improved efficiency, productivity, and revenue. I graduated from Florida State University with a Bachelor\'s degree in Psychology/Criminology, where I learned about the causes, consequences, and prevention of crime and social problems. I am passionate about applying my knowledge and skills to the tech sales sector, where I can leverage my analytical, communication, and problem-solving abilities to generate leads, close deals, and grow businesses.
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