G. Douyon

About G. Douyon

Highly driven and intuitive client relationship, client service, middle office and operations professional, with more than 15 years of maintaining and building satisfied client bases in banking and financial services. Excellent reflective listening skills, strong interpersonal skills: proven ability to work well with individuals at all levels and communicates with domestic and international customers in assessing and addressing their needs, achieving satisfaction resulting in growing and repeat business. Enthusiastic individual with in-depth knowledge in retail banking, institutional banking, middle office, back office operations, trading and other related talent. Possesses exceptional organizational and customer service skills, and keen attention to details. Key competencies include: • Operational Support • Process Improvement & Control• Risk Mitigation• Client/Staff Training• Customer Service Oversight• Strategic Planning and Negotiation• Conflict Resolution• Organizational Management• Trading/Equity/Fixed Income Expert• Quality Assurance• Creative Solutions• Project Management

Experience

1. Operations Manager

   Feed Your Mind Music

   Jan 2012 — Present

   Responsible for ensuring organizational effectiveness by providing leadership for the organizations financial and administrative functions in support of organizations mission - specifically, support better management reporting, information flow, business process and organizational planning.

Education

• Fordham University

  BA/MBA

  2011 — 2015