Garry Wilkinson
Head of Operating Environment Strategy @Financial Services Compensation Scheme
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WORK HISTORY
Head of Operating Environment Strategy @Financial Services Compensation Scheme
London, GB
EDUCATION
Chartered Insurance Institute
Mortgage Advice Qualification
Chartered Insurance Institute
Financial Planning Certificate
Ashridge Executive Education, Hult International Business School
Strategic Planning
SKILLS
ABOUT GARRY WILKINSON
My background is an Executive Operations Director and Ombudsman leading a large, complex, end-to-end, public facing and demand led operation. For a number of years, I have led a diverse workforce of over people to deliver fair and reasonable outcomes to the victims of mis-selling and financial fraud and consumers in financial difficulties.I am a confident and persuasive communicator, with experience of working collaboratively with a wide range of stakeholders from Non-Executive Board, Executive and Senior level at Regulators, Trade Bodies, Consultancies and Government departments, through to actively engaging with front-line staff.I have a passion for fairness, doing the right thing and levelling the playing field. I am a champion for diversity and inclusion and an active supporter of staff networks and charities. I have a track record of increasing staff engagement while improving output. My key skills are- People leadership and engagement- Operational excellence- Stakeholder management- Developing others- Programme management and strategic change- Fair and reasonable decision making
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