Garry Rome
Contact Center Leadership specializes in Customer Experience - Employee Development, and Facilitate Company Mission & Vision
- Role
- Supervisor, Patient Support -hub Svcs at ConnectiveRx
- Location
- Aliquippa, PA, US
- LinkedIn followers
- 500 followers
About Garry Rome
At Duquesne Light Company, our team is dedicated to optimizing customer relations and streamlining contact center operations. With a strong track record in problem-solving, we focus on enhancing the customer experience and driving manufacturing process improvement initiatives.Leveraging skills from a previous role managing loss mitigation and default call centers, I apply a strategic approach to leadership, fostering a collaborative environment that empowers staff and satisfies stakeholders. Our mission is to deliver reliable, high-quality service that reflects the organization\'s commitment to excellence.
Experience
Supervisor, Patient Support -hub Svcs
Oct 2025 — Present · Pittsburgh, PA, US
Education
Norfolk State University
Bachelor, Management
1982 — 1989
Indiana University of Pennsylvania
Doctor of Philosophy - PhD, Business Administration and Management, General
Troy University
MBA, Business Administration
2001 — 2003
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