Garrison Ball
- Role
- Senior Servicenow Programmer Analyst at RTI International
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Garrison Ball
Experienced leader, analyst, and developer focused on advancement of organizational goals…
Experience
Senior Servicenow Programmer Analyst
Jun 2019 — Present
I collaborate with RTI\'s world-class team to maximize ServiceNow platform capabilities, usability, and value; gather and refine requirements to meet key business objectives; develop technically sound ServiceNow customizations; lead our team\'s agile-based SDLC process; fulfill requests for platform assistance including end-user support, maintenance, enhancements, and defect remediation; develop clear documentation; and effectively communicate with leaders, end users, and other stakeholders.
Education
Franklin University
Bachelor of Science - Information Technology, Information Technology
2009 — 2013
Skills
- Php
- Microsoft Office
- Troubleshooting
- Windows Server
- Human Resources
- Doctrine (Dbal)
- Css3
- Business Communications
- Html 5
- Computer Repair
- Enterprise Architecture
- Personnel Management
- Management
- Microsoft Excel
- Object-Oriented Programming (Oop)
- Critical Thinking
- Xml
- Mysql
- Dql
- Customer Service
- Information Security Management
- Network Security
- Information Assurance
- Leadership
- Training
- Servicenow
- Windows 7
- Microsoft Publisher
- System Administration
- Graphic Design
- Vmware
- Css
- Network Design
- Technical Communication
- Apache 2
- Teamwork
- Servicenow Application Development
- Social Media
- Linux
- Networking
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