Garrett Tsang
Lead Customer Success Manager @Ivanti
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WORK HISTORY
Lead Customer Success Manager @Ivanti
EDUCATION
San José State University
BS, MIS
SKILLS
ABOUT GARRETT TSANG
Accomplished Customer Success Leader with 15+ years of expertise enhancing customer relationships, experiences, loyalty, and value management. Excel in executing key projects and building relationships with C-level executives, customer stakeholders, and end-users across multiple technologies. Dedicated Customer Advocate and self-starter able to embody the voice of the customer, drawing on a commitment to fast learning and creative problem-solving to analyze challenges and strengthen accounts. A track record of leading and scaling programs for optimal ROI and business success. Areas of Expertise:* Customer Success Strategy* Customer Lifecycle Management* Outstanding Customer Experiences* Program Management* Project Management* Business Developement* Product Development* Customer Relationship Building* Customer Insights * Customer Services* Account Management* Salesforce* JIRA* Zendesk* Looker Systems
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