Garrett Nolan

About Garrett Nolan

I help clients improve their front of house operations and deliver successful live events. With over 20 years of experience in the industry, I have worked events produced by national and international brands such as, The National Football League, the United States Golf Association, CONMEBOL, Premier Lacrosse League, TGR Foundation, WWE, Superfly Presents, Red Bull, The NCAA as well as independent venues and event organizers.My core competencies include live event ticket operations, event management, staff training, access control, VIP program execution, and event services. I can create and manage pop-up box offices, recruit and train staff, service and execute VIP packages, and manage entry gates and security checkpoints. I have also been involved in two venue renovations and one new venue opening. My mission is to provide quality service and support for any event, whether it\'s a capacity of 200 or

Experience

1. Ticket Operations & Event Services Specialist

   Garrett Nolan - Ticketing & Event Services

   Mar 2017 — Present · Los Angeles, CA, US

   I provide onsite support for live events in the areas of ticket operations, event production, access control ingress & egress, VIP programs, and staffing.Recent gigs include: Client Services Consultant, FlicketHelp Flicket ticketing platform develop their client management strategy as they expand their footprint in North America.Ticketing Director, BeachLife OrganizationPrepare reports, build promos, liaise with ticketing platform, staff and manage onsite box office operation for two music festivals, in Redondo Beach, CA.Ticketing Specialist – ILUKA CollectiveOversee ticket inventory and distribution at 14 different stadiums across the US for major corporate partners during 2024 COPA America international soccer tournamentTicket Operations Consultant, Premier Lacrosse LeagueManage all aspects of the onsite box office operations, including set up of Ticketmaster equipment/infrastructure, training of staff, and managing ticket inventory.Production Staffing Manager – StadiumlinksRecruit and schedule local production and event staff for Stadiumlinks, an experiential golf event, at various venues across the US.Zone Manager, Coalition EntertainmentOversee entry gates and ticket resolution for festivals/trade shows such as WeHo Pride and Anime Expo.Zone Manager, BOM AdvisersManage a designated location, including oversight of box office, entry gate and hospitality areas, for large-scale events such as the US Open & US Women’s Open golf majors, Genesis Invitational (PGA Tour event), and the NCAA Men’s Final Four Fan Fest. Ticket Operations Manager, National Football LeagueManage and staff the onsite box office for the Super Bowl Experience, the NFL’s interactive theme park that travels to the Super Bowl host city. I also consult on longer-term projects such as the procurement of a new ticketing system, building and managing events & inventory in the ticketing system, scaling & pricing of events and setting up ticketing system hardware.

Education

• Isenberg School of Management, UMass Amherst

  BS, Sport Management

  1999 — 2003

Skills

• Press Releases
• Stage Management
• Microsoft Office
• Sales
• Media Relations
• Ticketing
• Payroll
• Sports
• Customer Retention
• Customer Service
• Entertainment
• Venue Management
• Trade Shows
• Hospitality
• Fundraising
• Recruiting
• Entertainment Industry
• Nonprofits
• Theatre
• Advertising
• Media Buying
• Time Management
• Networking
• Ticketing Systems
• Social Media
• Accounting
• Sponsorship Sales
• Community Development
• Email Marketing
• Staff Management
• Sponsorship Activation
• Management
• Box Office Management
• Publicity
• Social Networking
• Process Improvement
• Advertising Sales
• Cold Calling
• Corporate Events
• Ticket Sales