Garrett Lestochi
Win-Win always wins
- Role
- Head of Call Center Lead Manager at Solarshield Metal Roofing
- Location
- Altoona, PA, US
- LinkedIn followers
- 500 followers
About Garrett Lestochi
Creating win-win solutions in a highly competitive industry.
Experience
Head of Call Center Lead Manager
Mar 2022 — Present
Manage Call Center (employees, KPI\'s, recruitment and hiring of candidates)Manage and implementation of tech stack (CRM, Customer Contact Automation, Automation tools, Lead Generation Platforms)Direct Lead Generation (Digital marketing via Google, Youtube, website, direct mailings)Social Media management and content creationDesign of marketing materialsAppointment Confirmation -Lead Management and distribution
Education
Indiana University of Pennsylvania
Bachelor of Science, Business Management
2003 — 2008
Stanford University Online, Novoed.org
Statement of Accomplishment, Technical Entrepreneurship Part1 and Part 2
Skills
- Project Management
- Salesforce.com
- Access
- Business Intelligence
- Microsoft Office
- Sales
- B2b
- Databases
- Business Analysis
- Data Analysis
- Account Management
- Budgets
- Team Building
- Management
- Quality Assurance
- Time Management
- Entrepreneurship
- Strategic Planning
- Process Improvement
- Leadership
- Social Media Marketing
- Human Resources
- Lead Generation
- Vendor Management
- Outlook
- Saas
- Cross-Functional Team Leadership
- Team Leadership
- Online Marketing
- Strategy
- Business Development
- Software Project Management
- Crm
- Customer Service
- Sql
- Visio
- Integration
- Software Documentation
- Sdlc
- Training
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