Garrett Graham
Head of Experience, Journeys and Service Design @ Truist | Customer Experience | Behavior Analytics | VOC | Complaints
- Role
- Head of Experience, Journeys and Service Design at Truist
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Garrett Graham
Experienced Director with a demonstrated history of working in the financial services industry. Skilled in Management, Customer Experience Analytics, Data Analysis, Strategic Planning, and Strategic Execution.
Experience
Head of Experience, Journeys and Service Design
Dec 2024 — Present · Charlotte, NC, US
Education
UNC Kenan-Flagler Business School
BSBA, Business
2004 — 2008
Wake Forest University School of Business
Master of Business Administration (MBA)
2012 — 2014
Skills
- Saas
- Business Analysis
- Strategic Planning
- Data Analysis
- Business Intelligence
- Customer Experience
- Start-Ups
- Analytics
- Management
- Deliverables
- Social Media
- Leadership
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