Garret
COO @Tally Health
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WORK HISTORY
COO @Tally Health
San Francisco, CA, US
Built and lead a high-performing, cross-functional organization (manufacturing, fulfillment, CX) to support rapid growth and ensure long-term operational sustainability- Drove significant gross margin improvement via strategic cost-saving initiatives and implemented a 3PL transition that drastically accelerated fulfillment speed with zero operational disruption- Led strategic CX transformation by deploying an AI agent, automating core workflows and achieving massive headcount optimization while sustaining high CSAT levels- Accelerated product development timelines, launching multiple new supplements and test kit SKUs by redesigning the R&D-to-launch process- Promoted from SVP of Operations
EDUCATION
UCLA
Bachelor of Science (B.S.), Major: Bioengineering | Minor: Global Studies
The Johns Hopkins University
Master of Science (M.S.), Biomedical Engineering
ABOUT GARRET
Seasoned Operations Executive & Former Bain Consultant with 13+ years scaling high-growth consumer and healthcare businesses. Expertise in operational excellence, strategic finance, supply chain, manufacturing, marketing, and CX.Career Highlights: Chief Operating Officer at Tally Health (longevity biotech). General Manager at Curology (Series D teledermatology), leading the launch of its anti-aging brand. Ops Leader at NURX (DTC healthcare). Former Senior Associate Consultant at Bain.Proven ability to deliver multi-fold margin expansion, achieve massive operational optimization (via AI deployment and process redesign), and enable $100M+ ARR growth through building robust, sustainable systems.
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