Garret Lee

Remote Program Manager | Cross-Functional Leader | CX & GTM Strategy | $100M+ Revenue Impact

Role
Apple Store Leader General Manager at Apple
Location
Los Angeles, CA, US
LinkedIn followers
500 followers

About Garret Lee

Strategic and results-driven Program Manager with over a decade of experience leading global initiatives at Apple across retail, digital, and operations. I specialize in driving cross-functional execution, remote program delivery, and high-impact customer experience strategies. My work has directly influenced $100M+ in annual revenue, spearheading go-to-market (GTM) programs, talent development frameworks, and multi-region promotional launches. During my career, I supported the launch of a company’s first global Trade-In campaign, led readiness across 7 countries, and built a market-wide remote operations strategy during the pandemic. I’m passionate about creating clarity in complexity, aligning stakeholders, and scaling customer-focused solutions across remote or hybrid teams. Now open to remote leadership roles or on-site opportunities, where I can continue helping innovative companies grow smarter and deliver measurable results.

Experience

  1. Apple Store Leader General Manager

    Apple

    Jan 2016 — Present · Los Angeles, CA, US

    Initiated market-wide talent selection process aligning market leaders and store leaders on process that supported key staffing initiatives while protecting the candidate experience.Spearheaded Retail at Home approach during complex COVID-19 pandemic focused on maintaining employee engagement and development while preparing for return to store by leading and guiding management team on key priorities and initiatives.Managed several successful NPI events across all lines of business by ensuring proper execution of strategies and processes developed by Apple field teams while working with the leadership team to localize them for the community we serve.Led, developed, and promoted several leaders, managers, and supervisors within Apple by ensuring all key strategies and initiatives were executed with coaching and mentorship front of mind by establishing a culture of high performance and accountability.

Education

  • Glendale Community College

    JUNE, General Education

    1994 — 1996

  • UCLA Extension

    Certification, Project Management

    2020 — 2022

  • Korn/Ferry International

    Certification, Leadership Architecture 101

    2014

Skills

  • P&L
  • Store Management
  • Coaching
  • Customer Experience
  • Profit
  • Training
  • Management
  • Product Management
  • Highly Dedicated
  • B2b
  • Team Building
  • Account Management
  • Team Leadership
  • Home Theater
  • Customer Retention
  • Sales Operations
  • Direct Sales
  • Process Improvement
  • Strategic Partnerships
  • Start-Ups
  • Sales Management
  • Retail
  • Inventory Management
  • Professional Communication
  • Crm
  • Leadership
  • Employee Training
  • Dedicated Professional
  • Merchandising
  • Selling
  • Cross-Functional Team Leadership
  • Strategy
  • Sales
  • Loss Prevention
  • P&L Management
  • Product Marketing
  • Customer Satisfaction
  • Consumer Electronics
  • Marketing
  • Recruiting

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Garret Lee — Apple Store Leader General Manager at Apple in Los Angeles, CA, US | Unifers