Garret Lee
Remote Program Manager | Cross-Functional Leader | CX & GTM Strategy | $100M+ Revenue Impact
- Role
- Apple Store Leader General Manager at Apple
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Garret Lee
Strategic and results-driven Program Manager with over a decade of experience leading global initiatives at Apple across retail, digital, and operations. I specialize in driving cross-functional execution, remote program delivery, and high-impact customer experience strategies. My work has directly influenced $100M+ in annual revenue, spearheading go-to-market (GTM) programs, talent development frameworks, and multi-region promotional launches. During my career, I supported the launch of a company’s first global Trade-In campaign, led readiness across 7 countries, and built a market-wide remote operations strategy during the pandemic. I’m passionate about creating clarity in complexity, aligning stakeholders, and scaling customer-focused solutions across remote or hybrid teams. Now open to remote leadership roles or on-site opportunities, where I can continue helping innovative companies grow smarter and deliver measurable results.
Experience
Apple Store Leader General Manager
Jan 2016 — Present · Los Angeles, CA, US
Initiated market-wide talent selection process aligning market leaders and store leaders on process that supported key staffing initiatives while protecting the candidate experience.Spearheaded Retail at Home approach during complex COVID-19 pandemic focused on maintaining employee engagement and development while preparing for return to store by leading and guiding management team on key priorities and initiatives.Managed several successful NPI events across all lines of business by ensuring proper execution of strategies and processes developed by Apple field teams while working with the leadership team to localize them for the community we serve.Led, developed, and promoted several leaders, managers, and supervisors within Apple by ensuring all key strategies and initiatives were executed with coaching and mentorship front of mind by establishing a culture of high performance and accountability.
Education
Glendale Community College
JUNE, General Education
1994 — 1996
UCLA Extension
Certification, Project Management
2020 — 2022
Korn/Ferry International
Certification, Leadership Architecture 101
2014
Skills
- P&L
- Store Management
- Coaching
- Customer Experience
- Profit
- Training
- Management
- Product Management
- Highly Dedicated
- B2b
- Team Building
- Account Management
- Team Leadership
- Home Theater
- Customer Retention
- Sales Operations
- Direct Sales
- Process Improvement
- Strategic Partnerships
- Start-Ups
- Sales Management
- Retail
- Inventory Management
- Professional Communication
- Crm
- Leadership
- Employee Training
- Dedicated Professional
- Merchandising
- Selling
- Cross-Functional Team Leadership
- Strategy
- Sales
- Loss Prevention
- P&L Management
- Product Marketing
- Customer Satisfaction
- Consumer Electronics
- Marketing
- Recruiting
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