Garret Rozin
Residential and Business Class Customer Service Technician Expert @ Spectrum
- Role
- Residential and Business Class Customer Service Technician Expert at Spectrum
- Location
- Middletown, OH, US
- LinkedIn followers
- 500 followers
About Garret Rozin
With over 13 years in the telecommunications industry, my expertise lies in providing…
Experience
Residential and Business Class Customer Service Technician Expert
Jan 2011 — Present · Hamilton, OH, US
Specializing in installations and troubleshooting for residential and business. • Leading Fiberoptic technician expert. • Proficient in conflict resolution with difficult customers.• Premiere mentor for the company.• Certified in Smoke and Fire Protection by the State of Ohio.
Education
Ohio University
Bachelor's Degree, Human Environmental Design Fashion Retail and Promotions
1986 — 1990
Skills
- Telephony
- Ethernet
- T1
- Account Management
- Wireless
- Cabling
- Voice Over Ip (Voip)
- Broadband
- Team Leadership
- Telecommunications
- Voip
- Team Building
- Call Centers
- Customer Retention
- Customer Service
- Direct Sales
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