Jim Garland

Sr Partner Enablement PM

Role
Director of Customer Success at Microsoft
Location
Los Angeles, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Director of Customer Success

    Microsoft

    Aug 2020 — Present · Los Angeles, CA, US

    Responsible for advanced virtual event production through Microsoft Teams and Live Events.• Technical Director for corporate events ranging from CxO global town halls to fire side chats to complex hybrid events. • Provide end to end technical consulting for internal and customer live streams and broadcasts.• Development and deployment of the Fan Experience for media and entertainment customers on Microsoft Teams Platform.• Integration of broadcast tools including: Microsoft Teams, Open Broadcaster Software (OBS), vMix, RTMP, NDI, etc.• 2021 Gold Club Award Winner and 2021 Hackathon 1st Place Winner.

Education

  • University of Rochester

    Bachelor of Arts (B.A.), Political Science

    1988 — 1993

  • University of Rochester - William E. Simon Graduate School of Business Administration

    Master of Business Administration (M.B.A.), Finance

    1992 — 1994

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