Garima Verma
Data Analyst @UPS
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WORK HISTORY
Data Analyst @UPS
CA
Created reports for resource management and financial budgeting, ensuring data accuracy and clarity for decision-makers. Designed and implemented analytical models to optimize financial planning and resource allocation, resulting in a 5% reduction in operational costs• Extracted, cleaned, and pre-processed data from multiple sources, including structured and unstructured databases, using SQL. Ensured data integrity and quality by implementing rigorous validation and cleaning processes, enabling accurate and reliable analysis to support critical business decisions• Provided actionable insights to the customs clearance department by tracking key performance metrics, analyzing shipper behaviour trends, and optimizing shipment routes, and compliance requirements. These initiatives resulted in a 10% improvement in customs clearance time and enhanced the company’s competitive positioning• Delivered monthly reporting on financial performance and operational KPIs, aligning with organizational goals, and created/maintained dynamic KPI dashboards in Tableau and Power BI to track progress and provide actionable insights for stakeholders• Analyzed and processed large datasets on customs clearance and fleet operations during peak seasons, including shipment volumes, clearance times, and fleet utilization. Identified key patterns, trends, and opportunities for optimization. Presented findings through visually compelling dashboards and reports, enabling stakeholders to make data-driven decisions that improved efficiency, reduced bottlenecks, and drove measurable business outcomes during high-demand periods
EDUCATION
Indian Institute of Technology, Delhi
Master of Technology - MTech, Polymer Science & Technology
NBCC (New Brunswick Community College)
Post Graduate Certificate , Information Technology Business Analyst (with Honors)
ABOUT GARIMA VERMA
Accomplished Data Analyst with 3+ years of experience, adept in SQL for advanced data extraction, transformation, and loading ETL processes, optimizing queries, and executing complex data joins, subqueries, and window functions for robust data analysis• Expertise in creating dynamic data visualizations and interactive dashboards using Power BI, Tableau, and Looker, transforming complex data sets into actionable insights that enabled stakeholders to make data-driven decisions and contributed to a 10% reduction in customs clearance time through optimized processes and strategic insights• Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUPs, Macros, Power Query, and VBA scripting, to automate repetitive tasks and improve accuracy, resulting in a 20% improvement in process efficiency through automation• Strong in Data Cleaning, Wrangling, and Transformation, handling missing values, data normalization, and ensuring data integrity using ETL tools and cloud platforms such as Azure• Proven track record in applying Agile methodologies, utilizing tools like Jira and Confluence to streamline workflows, accelerate project delivery, and foster a culture of continuous improvement, enhancing team productivity and collaboration• Skilled in utilizing ERP systems like SAP for data integration and process optimization across various business functions, while leveraging CRM systems to analyze customer interactions, enhance business relationships, and drive sales growth
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