Garima Agarwal
Siebel CRM|Siebel EAI
- Role
- Senior Siebel Consultant at Deloitte
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Garima Agarwal
Professional Experience- Over 9 years of experience as a Siebel CRM/UCM Developer, specializing in Telecom, Finance and Public sector domains with hands-on expertise in Siebel Integration (EAI), Configuration, Workflow, and Scripting across Siebel IP15 to IP20 versions- Currently serving as Siebel CRM Developer for Canadian Public sector client at Deloitte India in Bengaluru- Previous roles include Siebel UCM Developer for 4 years in the Banking domain for an Australian client at Infosys, with 5 months of onsite experience in Sydney, AU and a year as a Siebel CRM Developer for a USA-based banking client at Tata Consultancy Services and 2 years and 3 months as a Siebel CRM Developer for an Indian telecom client at Tech Mahindra.Key Skills- Siebel EAI: Proficient in Outbound and Inbound web services, with expertise in Integration Objects, Filter BS, Proxy BS, Data maps, EAI Value Maps, and EAI Vanilla Services- Configuration: Skilled in configuring and customizing SRF objects such as Screens, Views, List and Form Applets, Business Components, Business Objects, pick lists, Joins, Links, User Properties, Workflow Process, Symbolic String, Integration Object, Integration Component, and Siebel Vanilla Services and functionalities- Non-SRF objects: Experienced in List of Values, Data Validation Manager, Run Time Events, PDQs, Client BS, Data Maps, Web services, State Models, Symbolic URL, and Message Administration- Tools: Proficient in SQL Developer for database querying and SOAP UI Application for testing Inbound and Outbound Services. Utilized a variety of project management tools like BitBucket, WinScp, Jira, Service Now, Toad, Control-M, Putty, and Confluence- Debugging: Skilled in using BS simulators, log Generation, Workflow simulator, and Workflow Instance Monitor to debug issues in Siebel IP20, IP15, and IP16- Siebel Workspaces: Experienced in testing Webservices and Configuration via Dev Workspaces, proficient in resolving Rebase Issues related to Parallel Development concept- Additional Experience: Worked on REST Outbound Web Services and supported Siebel upgrades
Experience
Senior Siebel Consultant
Jun 2025 — Present · Bengaluru, IN
Education
Rajasthan Technical University
Bachelor of Technology - BTech, Computer Science
2012 — 2016
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