Garima Sharma
Solutions Engineer at Cisco | FY21 Chairman’s Club Winner| FY20 Sales Champion l IGDTUW | Ahlcon International
- Role
- Solutions Engineer Technical Solutions Architect, Australia & New Zealand - Small & Mid Market at Cisco
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Garima Sharma
A self-motivated and persuasive pre-sales engineer, thriving in highly competitive environments. Outwit, outplay, outsmart: this is my motto at work.I work as a Solutions Engineer with Cisco Systems, specializing in six key Cisco-specific collaboration products namely Cisco Video Endpoints, Webex Suite, Webex Calling, Contact Center, Cisco IP Telephony and Customer Assist. My strongest area of expertise is in Cisco Video Endpoints.My job roles are :I design technical solutions, configure Cisco Video Endpoints such as Desk Pro, Room Bar and Board Pro based on customer requirements, troubleshoot Cisco services via Cisco Control Hub and provide pre-sales technical support for small and midsize customers and partners across Australia & New Zealand, having previously delivered the same for India market as well.I utilize Cisco internal tools such as dCloud and DemoToolbox to customise and demonstrate live solutions to customers and show their integrations with 3rd party solutions like Microsoft Teams, Salesforce or other homegrown customer relationship management platforms within the customer environment.I leverage Cisco Commerce Workspace (CCW) to configure Cisco collaboration products and prepare customer quotes.Working closely with customers and partners, I deliver technical training across collaboration technologies to support their ongoing enablement.Moreover, I completed one-year of global Cisco Sales Associates Program (CSAP), which included intensive technical training on the company\'s proprietary technologies. As a part of the same program I passed company-specific certifications (CCNA, CMNA, CCNP, DevNet). Recognized as-FY21 Chairman\'s Club Winner ( Recognised under top 1% of Cisco\'s Global Salesforce)-FY21 Sales Champion (Finished FY21 in the top 10% of Cisco\'s global salesforce)-FY21 Q3 TSS of the quarter GCSO APJC-FY21 Q3 TSS Excellence Award, GOLD in Collaboration-Winner of 10 for 10 licenses collaboration spiff-FY21 APJC SE Live the Vision Award Winner-FY21 Social Media Champ recognition- FY21 Q1, TSS Excellence Award, SILVER in Collaboration-FY20 Sales Champion (Finished FY20 in the top 10% of Cisco\'s global salesforce)-Above & Beyond FY20 Q4 Winner - Global Recognition-TSS of the quarter FY20 Q1, APJC region, Cisco Systems-TSS Excellence Award, GOLD in Collaboration, FY20 Q1, Cisco Systems-Won the \"LinkedIn Influencer APJC Collaboration\" award @Cisco.
Experience
Solutions Engineer Technical Solutions Architect, Australia & New Zealand - Small & Mid Market
Nov 2023 — Present · IN
Education
Ahlcon International School
High School, Science
2001 — 2012
Indira Gandhi Delhi Technical University for Women
btech, Information Technology
2013 — 2017
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