Garima Sharma

Solutions Engineer at Cisco | FY21 Chairman’s Club Winner| FY20 Sales Champion l IGDTUW | Ahlcon International

Role
Solutions Engineer Technical Solutions Architect, Australia & New Zealand - Small & Mid Market at Cisco
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

About Garima Sharma

A self-motivated and persuasive pre-sales engineer, thriving in highly competitive environments. Outwit, outplay, outsmart: this is my motto at work.I work as a Solutions Engineer with Cisco Systems, specializing in six key Cisco-specific collaboration products namely Cisco Video Endpoints, Webex Suite, Webex Calling, Contact Center, Cisco IP Telephony and Customer Assist. My strongest area of expertise is in Cisco Video Endpoints.My job roles are :I design technical solutions, configure Cisco Video Endpoints such as Desk Pro, Room Bar and Board Pro based on customer requirements, troubleshoot Cisco services via Cisco Control Hub and provide pre-sales technical support for small and midsize customers and partners across Australia & New Zealand, having previously delivered the same for India market as well.I utilize Cisco internal tools such as dCloud and DemoToolbox to customise and demonstrate live solutions to customers and show their integrations with 3rd party solutions like Microsoft Teams, Salesforce or other homegrown customer relationship management platforms within the customer environment.I leverage Cisco Commerce Workspace (CCW) to configure Cisco collaboration products and prepare customer quotes.Working closely with customers and partners, I deliver technical training across collaboration technologies to support their ongoing enablement.Moreover, I completed one-year of global Cisco Sales Associates Program (CSAP), which included intensive technical training on the company\'s proprietary technologies. As a part of the same program I passed company-specific certifications (CCNA, CMNA, CCNP, DevNet). Recognized as-FY21 Chairman\'s Club Winner ( Recognised under top 1% of Cisco\'s Global Salesforce)-FY21 Sales Champion (Finished FY21 in the top 10% of Cisco\'s global salesforce)-FY21 Q3 TSS of the quarter GCSO APJC-FY21 Q3 TSS Excellence Award, GOLD in Collaboration-Winner of 10 for 10 licenses collaboration spiff-FY21 APJC SE Live the Vision Award Winner-FY21 Social Media Champ recognition- FY21 Q1, TSS Excellence Award, SILVER in Collaboration-FY20 Sales Champion (Finished FY20 in the top 10% of Cisco\'s global salesforce)-Above & Beyond FY20 Q4 Winner - Global Recognition-TSS of the quarter FY20 Q1, APJC region, Cisco Systems-TSS Excellence Award, GOLD in Collaboration, FY20 Q1, Cisco Systems-Won the \"LinkedIn Influencer APJC Collaboration\" award @Cisco.

Experience

  1. Solutions Engineer Technical Solutions Architect, Australia & New Zealand - Small & Mid Market

    Cisco

    Nov 2023 — Present · IN

Education

  • Ahlcon International School

    High School, Science

    2001 — 2012

  • Indira Gandhi Delhi Technical University for Women

    btech, Information Technology

    2013 — 2017

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Garima Sharma — Solutions Engineer Technical Solutions Architect, Australia & New Zealand - Small & Mid Market at Cisco in New Delhi, DL, IN | Unifers