Mukesh Garg
Strategic & Growth Leader | Product & Digital Transformation | CRM & AI Automation | EdTech & Platforms
- Role
- Head of Digital at Kalorex
- Location
- Gandhinagar, GJ, IN
- LinkedIn followers
- 500 followers
About Mukesh Garg
Business Transformation & Strategy Leader with 17+ years of experience building scalable digital systems across EdTech and digital-first organizations. I specialize in Product Roadmapping, Automation, AI workflows, CRM (LeadSquared) architecture, LMS development, Business Operations, and end-to-end funnel design.I focus on transforming manual, fragmented processes into streamlined, automated, and scalable digital ecosystems. My strength lies in understanding business goals, designing systems, and leading cross-functional teams to execute large-scale transformation projects.Key Achievements:Transitioned self-paced courses into a mentorship-driven learning model, achieving major cost optimization and improving student engagementBuilt LMS & Program Delivery Automation platform, reducing manual work and improving operational efficiencyDesigned AI-based Parenting App & AI chatbot workflows to enhance automation and service deliveryImplemented LeadSquared CRM automation improving lead qualification, nurturing, and conversion processesDeveloped Compliance Management System enhancing transparency, reporting, and governanceLed and collaborated with internal teams and external consultants across operations, tech, marketing, and productI enjoy working at the intersection of strategy, product, operations, and technology — creating systems that deliver long-term, scalable impact.
Experience
Head of Digital
Jan 2023 — Present · Ahmedabad, IN
Business strategy, planning & executionProduct roadmap design (LMS, CRM, AI systems)Team leadershipProcess optimization & automationMIS, reporting, analytics, budgetingAchievements:Designed product roadmap for LMS, CRM, AI projects improving operational efficiencyAutomated business processes across departments reducing manual workloadBuilt reporting, MIS & analytics systems supporting strategic decisionsLed cross-functional teams (8 internal, 4 external) to deliver digital transformation
Education
DN College Hisar
B.SC, Electronics and Communication
2003 — 2006
Sr. Sec. Model School, Hisar
Senior Secondary, Science
2002 — 2003
IILM
PGP, Marketing , Retail
2007 — 2009
Skills
- Link Building
- Website Promotion
- Web Content Management
- Online Search
- Online Advertising
- Product Information Management
- Google Adwords
- IT Strategy
- Ecommerce
- Affiliate Marketing
- Technical Recruiting
- Ppc
- Wordpress
- Google Analytics
- Visual Displays
- Digital Media
- Erp Implementations
- Email Marketing
- Organic Search
- Website Development
- Lead Generation
- Facebook Fan Page Creation
- Branding Development
- Business Development
- Digital Marketing
- Server Administration
- Web Merchandising
- Online Reputation Management
- Brand Management
- Cross-Functional Team Leadership
- Corporate Website Management
- SEO Copywriting
- Gadgets
- Online Research
- SEO
- Business Analysis
- Online Retail
- Social Media Marketing
- Banner Ads
- Html
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