Gargi Kapali

Product Manager II | Rewards & Growth

Role
Product Manager-2 at Zeta
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Gargi Kapali

I’m a Product Manager who loves connecting the dots between data and human behavior.Over the past 7 years, I’ve worked across fintech products — from digital payments to credit cards — leading growth, rewards, and retention initiatives that turn user insights into business results.At Zeta, I’ve helped shape products like PayZapp and the Pixel Credit Card, where I combined quantitative analysis (A/B testing, cohort studies, funnel tracking) with qualitative research (user interviews, usability studies, competitor mapping) to design experiences that resonate. Some highlights: improving retention from 44% → 53%, leading a rewards revamp that lifted engagement by 3%, and running an acquisition campaign that brought in over 100K new users.I’m endlessly curious about why people do what they do — whether that’s how users choose an offer, or why they return to a product they love. That curiosity has shaped my work in building products that drive both adoption and emotion.

Experience

  1. Product Manager-2

    Zeta

    Apr 2024 — Present

    Spearheaded the Rewards and Growth initiative for Pixel, an all-digital credit card in collaboration with a leading Indian private bank. • Leveraged quantitative analysis and user research to enhance customer acquisition, activation, and retention strategies. • Achieved recognition by winning the Pixel Hackathon for a credit-card tokenization solution that boosted activation

Education

  • National University of Singapore

    Post Graduate Diploma, System Analysis

    2014 — 2015

  • Sophia High School

    High School, Science

    2007 — 2009

  • Ramaiah Institute Of Technology

    Bachelor’s Degree, Instrumentation Technology/Technician

    2009 — 2013

Skills

  • Sql
  • Asp.net
  • Front-End Development
  • Web Design
  • Management
  • Microsoft Word
  • Java
  • Spring Framework
  • C#
  • Databases
  • Ms Excel Pivot Tables
  • Oracle Database
  • Ext Js
  • Cascading Style Sheets (Css)
  • Team Organisation
  • Mysql
  • Data Analysis
  • Pivot Tables
  • Microsoft Excel
  • Powerpoint
  • Html
  • Sql Server Management Studio
  • Business Analysis
  • Oracle
  • Presentation Skills
  • Programming
  • Microsoft Office

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Gargi Kapali — Product Manager-2 at Zeta in Bengaluru, KA, IN | Unifers