Gargi Saini

Experience

1. Senior Executive Human Resources

   TP

   Sep 2024 — Present · Gurugram, IN

   Ensure all Teleperformance processes, procedures and policies are fulfilled, including GDPR - General Data Protection Regulation, GISP - Global Essential Compliance, Information, Security Policies, HR, etc.Partner with senior management and department heads to align HR strategies with businessobjectives, leading to a 10% improvement in workforce efficiency.Managed onboarding and orientation programs, improving new hire integration and reducing earlyattrition.Spearheaded employee engagement initiatives, increasing employee satisfaction scores by 10% over15% months.Conducted exit interviews and employee feedback sessions, providing actionable insights formanagement.Designed and implemented performance management systems, ensuring alignment withorganizational goals and leading to a 20% increase in productivity.Conducted training and development programs, improving leadership skills and workforce capability.Be an active part in the processes of continuous improvement, proposing improvement andinnovations methods across the department and the company (producing fresh and imaginative ideasand solutions);Comparative analysis between other tools data ( such as Meta 4) and BMS data;Response / routing of problems registered in BMS;Response / routing of requests for changes and / or development of the BMS;Interaction with other departments in order to improve and or maximize the project(s) results:An active part in the processes of continuous improvement, proposing improvement and innovations methods across the department and the company (producing fresh and imaginative ideas and solutions);Communicate to leadership any known infractions of these Corporate Policies and procedures immediately.

Education

• Amity University

  Master of Business Administration - MBA

  2022 — 2024

• GGSIPU

  BBA

  2018 — 2021