Gareth Stokes
Service Manager Lead @Virgin Media O2
Wakefield, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2021 — Present
Service Manager Lead @Virgin Media O2
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Leeds, GB
Service Lead for a multi-disciplined function covering in-life Service Management, complex technical escalations and continual improvement. Reporting & Commercial Lead for the overall Service Delivery organisation driving commercial acumen & data led decision making.
SKILLS
CoachingFixed LinePstnOperations ManagementTelecommunicationsHelp Desk SupportOutsourcingManaged ServicesIsdnItilResource ManagementSlaChange ManagementStakeholder ManagementTeam LeadershipCustomer ExperienceCustomer SatisfactionManagementProject DeliveryTeam ManagementLan-WanPublic SectorService DeliveryTechnical Support
ABOUT GARETH STOKES
An experienced manager with 20 years working within telecoms, outsourcing & public sector…
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