Gareth Smallman
Service Delivery & Solutions Director @Carlisle Support Services
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WORK HISTORY
Service Delivery & Solutions Director @Carlisle Support Services
Impactful improvements; driving innovative-operational excellence across multiple FM sector – critical environments through key-stakeholder – people partnering, tailored client solutions and value-added support.
ABOUT GARETH SMALLMAN
FM Industry senior - strategic level focus; delivering combined and fit-for-purpose client solutions, promoting service excellence, performance improvements and mutually beneficial immediate and future sustainable client/business growth. A critical eye in delivering bespoke and targeted operational modelling with c. 30 years of \"hands-on\" industry-leading experience, working within blue-chip estates, critical process environments and across more traditional IFM sectors. A strong, committed and results driven senior operational leader; ensures safety-compliance, service quality and financial delivery standards are underpinned with innovative and industry best-practice solutions.A culture of respecting and supporting clients and operational teams, so personally developing trusted long-term relationships as well as respective business-brand loyalty.Teams should be inspired, empowered and rewarded for their efforts in \"wanting to make a real difference\". Award Winning - Industry Success- Transforming & Improving Operational Delivery (SME - Innovation - IBP)- Client Relationship Builder (Trusted Partner - Mutual Prosperity)- Business Excellence / Lean Methodology (Kaizen - Process Background)- Sales & Marketing Support (Solutions Modelling - Operational Efficiency Driver)- Team Motivator (People Person - Inspirational - Loyal Team Development)- Financial - P&L Bottom Line (Improvements - Turnaround Performance)- Health, Safety, Quality, Environmental & Business Compliance.A DISRUPTIVE-PASSIONATE LEADER WHO WANTS TO INSPIRE AND DELIVER THE BEST POSSIBLE & AFFORDABLE PERFORMANCE SOLUTIONS - WITH THE RIGHT, AND LIKE-MINDED ORGANISATIONS!
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