Gareth Rees
Business Change Lead (Product) @Xeinadin
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WORK HISTORY
Business Change Lead (Product) @Xeinadin
Newcastle Upon Tyne, GB
Product Support & TrainingI produce internally tailored materials to support adoption of product and processes.I ensure Xeinadin are maximising investment in our software solutions by upskilling colleagues so they can utilise all aspects of application efficiently.I continually assess the quality of first line support function and determine what additional training requirements need addressing.I am accountable for the design of our Support Model for Xeinadin which provides efficient responses and raises the bar for in-house education and knowledge distribution.Product StrategyTwo-way communication with software vendors on product development roadmap (6 months and longer-term strategy).I ensures Xeinadin\'s development requirements are prioritised onto our suppliers backlogs (product enhancements, integrations etc).I lead cloud migration programme preparation and execution as and when appropriate.Product CommunicationsI ensure that all software product release changes are communicated effectively within the Xeinadin Group.In addition, I assess the impact of changes and ensure processes in place to adopt effectively.Xeinadin Change Board (XCB)On a daily basis I manage the change control board and process for change requests.I work with the Ops Leadership team to approve/decline template change requests and implement agreed changes via Software Administrator Users.Office Acquisition (onboarding)I builds project plans with Hub Practice Managers and WK for acquisitions migrating to new software solutions.In addition, I am responsible for the smooth offboarding from solutions when no longer required.
EDUCATION
Tarigo Product Management
Complete Product Management
SKILLS
ABOUT GARETH REES
I am a driven, motivated, customer-focused senior leader with a collaborative approach, and a strong ability to galvanise key stakeholders for a common goal. I am focused on the delivery of results and the creation of a compelling vision and strategies within areas of my responsibility.Taking clear ownership and accountability for the strategic direction and financial performance of my category for the last 5 years, I have delivered significant growth through high impact customer propositions, transformed the portfolio and built strong strategic alliances.I am a specialist in commercial strategy, proposition and business planning in both the Technology and Financial Service industries.Comprehensive understanding of product and programme management gained at FTSE 100 companies and skilled in planning, budgeting and business analysis.Commercial and strategic expertise integrated with general management and leadership skills, ensuring excellence in execution and performance.
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