Gareth Parry

Director of Operational Service & Control Centre (Interim) @Thames Water

Swindon, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Director of Operational Service & Control Centre (Interim) @Thames Water

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Reading, GB

EDUCATION

1996 — 1998

St Mary's University College, Teddington

BA/BSc, Geography and Sociology

SKILLS

LeadershipStakeholder ManagementProject DeliveryCrmProcess ImprovementCall CentersBusiness AnalysisBusiness PlanningBusiness ProcessBusiness Process ImprovementBusiness TransformationChange ManagementCustomer ExperienceCustomer ServiceManagementOutsourcingPerformance ManagementProcess EngineeringProgram ManagementProject ManagementProject PlanningSapStakeholder EngagementStrategyTeam LeadershipAnalysisGovernance

ABOUT GARETH PARRY

A senior utilities professional with 20 years in the water industry, specialising in operational leadership and business transformation. A proven track record of identifying opportunities and delivering tangible business benefits, both through the operational line and project management. Most recent experience as a Director at Thames Water (400 direct reports and an annual budget of £30m)A dynamic and enthusiastic leadership approach, generating support from stakeholders at all levels. Experienced in operational management, excelling in leadership of large teams, driving efficiency, and delivering stretching operational performance targets.

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Gareth Parry — Director of Operational Service & Control Centre (Interim) at Thames Water in Swindon, GB | Unifers