Gareth Monks
Senior Delivery Lead @Fluido
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WORK HISTORY
Senior Delivery Lead @Fluido
GB
EDUCATION
The Open University
Bachelor of Science (BSc), Mathematics
Northumbria University
MSc, Project Management
The University of Sheffield
BSc (Hon), Chemistry
ABOUT GARETH MONKS
An enthusiastic, highly-motivated project/programme management professional. Wide experience with identifying and implementing a wide range of customer facing and MIS based solutions for Sales, Service, & Digital Platforms, stakeholder management and business process definition. Particular strengths encompass solution identification through high-quality requirements, technical planning and delivery. Proven project and programme management and influencing skills (both internally and externally at all levels within the organisation) and extensive experience of leading cross-functional, global project teams. Key Skills:Salesforce Service Cloud, Community Cloud and Sales Cloud. Project management of IT solutions delivery, operating models, technology change management, eCommerce, Infrastructure, CMS and offshore teams. Full customer lifecycle, Requirement Management, through to Design & Planning, Risk analysis, Stakeholder management. Leadership (managing cross-discipline geo located project management teams both internal (including line management and mentoring) & external, client stakeholder management and 3rd party providers, statements of work / PIDs, commercial delivery terms etc.)
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