Gareth C.

Fraud Strategy and Investigations Manager @Rank Interactive

Sheffield, GB

Experienced in driving robust fraud reduction strategies and abuse prevention initiatives within the online gambling sector, consistently meeting and surpassing industry standards.Key Achievements:Fraud Reduction: Successfully decreased digital chargeback levels to <0.1%, well below the online gaming industry benchmark of 0.83% and the disruption of multinational money laundering operations, through implementation of effective onboarding and transaction monitoring reviews.Fraud and Abuse Prevention: Developed and implemented advanced device and transaction monitoring protocols to rapidly address emerging fraud and bonus abuse trends. Achieved weekly reductions of up to in losses attributed to fraudulent activities.Operational Reporting: Deliver weekly operational reports to senior management, highlighting strong performance in fraud prevention and proactive measures to address any vulnerabilities.SME Fraud and KYC: Provided guidance and support to offshore operational teams on fraud detection and assessment of fraudulent documentation in customer KYC processes. Contributed to preventing over thousands of pounds of fraud losses exiting the business each month.