Ganz Volker
VP Customer Excellence - Global Service Operations & Digital Solutions @KraussMaffei
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WORK HISTORY
VP Customer Excellence - Global Service Operations & Digital Solutions @KraussMaffei
Munich, DE
EDUCATION
Westfälische Wilhelms-Universität Münster / University of Muenster
Executive Master of Business Administration (eMBA), Master in Finance and Accounting
Albert-Ludwigs-Universität Freiburg im Breisgau
Diplom (Master), Volkswirtschaftslehre - Economics
Albert-Ludwigs-Universität Freiburg im Breisgau
Zwischenprüfung Magister (undergraduate), Sportscience
ABOUT GANZ VOLKER
Strategic and innovative mind with broad experience in successfully building, leading, coaching and motivating teams and networks. Core competences in service business operations & excellence, sales excellence, digital transformation (new business models & customer value co-creation - leverage technologies - lead, implement & scale in operations), consultative selling and business development. 1st mover into digital transformation beginning 2012 (‘smart data to business’) and top management digitalization leadership training. Inventor of several cross industry business innovation approaches as well as set-up and management of company-wide ‘Service Business Excellence’ and \'Sales Excellence\' program.
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