Mark Austin

About Mark Austin

I\'m a software engineer by choice, but currently perform site reliability engineering tasks. I am NOT interested in font line technical support roles, please don\'t solicit me for that. I have well over 15 years of experience working for local businesses and larger enterprises. I also have experience as a technical account manager where I handled the needs for very large companies like Microsoft\'s Azure team, Cisco and PNC bank. I am self-driven and can accomplish many tasks while driving initiatives. My primary focus is around free and open source systems like Linux and FreeBSD. I am experienced with hybrid cloud systems that utilize both containers and virtual machines for continuous integration and delivery. I am experienced with creating automated tasks around critical applications and infrastructure. I specialize in understanding the needs of developers and customers and focusing on how I can reduce the number of barriers that slow down release cycles so that features are delivered to customers in a well tested and secure manner. I also specialize in security and am eager to give mentor others so they can improve their processes to better protect company and customer information. My key words for 2023: OCI, containers, linux, freebsd, OpenShift, OpenStack, Kubernetes, AWS, python, vagrant, podman, docker, MySQL, MariaDB, PostgreSQL, shell, java, maven, ant, gradle, jenkins, groovy, gitlab, pipelines, runners, vault, testing, automation, MongoDB, PHP, ansible, chef, puppet, systemd, firewalld, NetworkManager, iscsi, nfs, samba, smb, iscsi, compose, npm, yarn, rust, json, xml, owasp, qualys.

Experience

1. Senior Software Engineer

   Red Hat

   Aug 2016 — Present · Raleigh-Durham, NC, US

   A SRE/DevOps team member that provides guidance, develops tools and maintains a very active CI/CD system. Champions the adoption of newer technologies to improve development turnaround time and business processes. Manages a git driven system for applying akamai rules for CDN and network load balancing. Manages a GitLab pipeline driven system for CI/CD and deployments of productions scale applications all hosted on top of OpenShift. Maintains a network monitor system for alerting and automated responses to outages.