Gangesh G.
ITIL Change Manager
- Role
- Itil Change Manager at AMD
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Gangesh G.
Resourceful and dedicated professional who has worked in different roles including 6+ yrs…
Experience
Itil Change Manager
Aug 2023 — Present · Hyderabad, IN
Analyze and Categorize Changes along with Approval/Rejection for implementation to production IT environment including riskanalysis/mitigation, technical documentation, communication plan, implementation / back-out plan, and change calendar.• Evaluate all changes to determine their impact on Business and IT services.• Facilitate CAB review and approvals, prepare reports to share the same with CAB Audience and Staff leaders.• Perform PIRs after Change implementation, and maintain the record in CM repository.• Collaborate with technical teams for CM policies/procedures compliance and standardization.• Maintain the Change documentation with policies, updates, templates etc, and conduct refresher training sessions.• Collaborate with Incident, Problem Mgmt teams to work on Emergency Changes to resolve issues within SLA.
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