Ganesh Elakapalli
Employee @Lloyds Banking Group
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WORK HISTORY
Employee @Lloyds Banking Group
IN
Working on JIRA Agile projects like Creating Scrum/Kanban boards, configured columns, Filters and Reports for Sprints. Worked on JIRA Service Desk workflows which includes project workflows, screen schemes and permission schemes. Upgradation and Migration of JIRA, Bit bucket, Bamboo. Troubleshooting and fixing errors common to Applications and Application servers.Installed JIRA Suite utilities plugin that provides additional workflow features such as conditions, validator and post-functions. Created users on Active Directory, synched the users on Jira and assigned groups and spaces. Installed and managed plug-ins for Jira and confluence in production environment.Experienced in installation, configuration, usage and management on AWS (Amazon Web Services),Managed JIRA Add-ons and Worked on Setup JIRA for Helpdesk/Tickets. Migrated Jira, Confluence from CentOS to AWS-EC2 and Windows.Worked with Jira Service Desk 3.0.x to set up service desk, creates service desk request types, and makes queues for service desk teams. Implemented SSO/SSL.Prepared Various Shell and Groovy to automate few conditions and Server restarts Integration with AD/LDAP/CrowdImplemented Agile boards filters for various request.Implemented Local and Remote agents in Bamboo.Configured Code review options in Bitbucket.Implemented few groovy scripts in script runner add-onsCreation of new Jira, Confluence, Fisheye, Bamboo, Jenkins users and groups.Configure the JIRA workflow for the project for improvement processes for screens, workflow procedures and reports of applications as per business requirement.Maintained JIRA team and program tech lead with Change management review dashboards.Worked as team JIRA administrator providing access, working assigned tickets, and teaming with project developers to test product requirements/bugs/new improvements. Monitoring DISK Space Usage. Analyzing and Reporting upon JIRA Usage and Activities.
EDUCATION
Osmania University, Hyderabad
Bachelor's degree, Computer Science
ABOUT GANESH ELAKAPALLI
3+ years of experience in JIRA Administration, Jira Service Desk/Jira Service Management, JIRA Core, Jira Agile, Confluence, Bamboo, Bitbucket, Jenkins, Linux, ITIL Management, Collaboration tools, Continuous integration builds server configurations and management, Jira, Confluence, Bitbucket, Bamboo Upgradation, Migration and Merging from Server to Data Center or Atlassian Cloud, Automation Rules. I am ready for the next challenge
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