Ganesh Babu Natarajan

About Ganesh Babu Natarajan

Operations & Delivery LeadershipOversee end-to-end operations and delivery across global teams, projects, and functions. Build scalable frameworks, streamline processes, and ensure efficiency, compliance, and quality outcomes.Project & Program ManagementDrive seamless project execution, governance, and risk management using Agile, Scrum, and PMO best practices. Lead cross-functional teams to deliver high-performance outcomes aligned with business goals.Strategy & Business GrowthDefine and execute organizational strategies for scalability and expansion. Align delivery capabilities with market needs while supporting pre-sales, proposals, and new business opportunities.Client & Stakeholder PartnershipsBuild and nurture strong client relationships by acting as a trusted advisor. Ensure consistent delivery excellence, proactively resolve escalations, and drive account growth through value-added solutions.Organizational DevelopmentFoster a performance-driven culture through mentorship, capability building, and succession planning. Encourage innovation and cross-functional collaboration to enable continuous improvement.Operational & Financial OversightManage budgets, resources, vendors, and compliance to ensure cost efficiency and operational resilience.

Experience

1. Director Operations and Delivery

   Mape IT Solutions Private Limited

   Aug 2025 — Present · Chennai, IN

   Operations Leadership – Overseeing end-to-end operations across projects, teams, and functions, while ensuring compliance, administration, and resource efficiency.Project & Delivery Management – Driving seamless execution of projects using Agile, governance, and risk management frameworks, ensuring on-time, high-quality client outcomes.Strategy & Expansion – Defining and executing organizational strategy for growth, scalability, and new market entry, while aligning delivery capabilities with evolving client needs.Business Development – Collaborating with leadership on proposals, pre-sales, and delivery strategies to pursue new business opportunities and strengthen client portfolios.Client & Stakeholder Management – Building and sustaining strong client partnerships, ensuring satisfaction through proactive communication, issue resolution, and value-driven delivery.Organizational Development – Fostering a performance-driven culture through mentoring, capability building, and succession planning, while promoting innovation and accountability.Administrative & Financial Oversight – Managing budgets, resource allocation, vendor relationships, and compliance to optimize cost and ensure smooth business operations

Education

• University of Madras

  B.E Engineering, Electronics & Communication Engineering

  1998 — 2002

• Middlesex University

  MSc, Computer Network Management

  2006 — 2008

• St. John's Junior College

  Till 10th, SSLC

  1984 — 1996

• Gill Adharsh Higher Secondary School

  Higher Secondary, Computer Science

  1996 — 1998

Skills

• Mobile Devices
• Omniture
• Report Building
• Manage Client Relationships
• Online Advertising
• Excel Dashboards
• Sem
• Digital Strategy
• Facebook Insight Analytics
• Conversion Optimization
• Lead Generation
• Web Marketing
• Account Management
• Project Management
• Organic Search
• Kpi Dashboards
• Digital Marketing
• E-Commerce
• Search Analysis
• SEO
• Smo
• Online Marketing
• Content Development
• Landing Page Optimization
• Online Reputation Management
• Html
• Crm
• Wordpress
• Web Analytics
• Analytics
• User Experience
• Search Analytics
• Keyword Analysis
• Business Intelligence
• Ppc
• Social Media Marketing
• Microsoft Excel
• Requirements Gathering
• Google Analytics
• Google Adwords