Ganesh Sutar

Senior Automotive Aftersales & Dealer Operations Consultant | Accenture | Luxury OEM | CRM, Analytics, CX

Role: Senior Business Advisory Analyst at Accenture
Location: Pune District, MH, IN
LinkedIn followers: 500 followers

About Ganesh Sutar

Senior Automotive Aftersales & Service Operations professional with 18+ years of experience across luxury OEMs and global consulting engagements.I specialize in dealer/workshop operations, service process transformation, CRM-driven case management, warranty analysis, and customer experience improvement.Currently supporting a North American automotive program at Accenture, working on service network optimization, analytics, and digital aftersales workflows. Previously held leadership roles with Audi, Volvo, and Maserati, delivering measurable improvements in service quality, operational efficiency, and CSI.Known for bridging real-world service operations with scalable digital solutions, leading teams, and driving results in complex, fast-changing environments.Open to India, Middle East, APAC, and global opportunities across automotive aftersales, service transformation, and operations leadership.

Experience

Senior Business Advisory Analyst
Accenture
Mar 2025 — Present · IN
Business Advisory Analyst at Accenture supporting North American automotive dealer networks through strategic and operational consulting across sales, service, and aftersales. Responsible for improving dealer performance, enhancing customer experience, and enabling digital transformation by optimizing dealership operations, CRM/DMS usage, and supply chain processes. Provide technical assistance for diagnostic challenges, streamline parts and inventory management, and drive process excellence initiatives to boost profitability, service turnaround time, and overall network efficiency.

Education

Shivaji University
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
2004 — 2006
MIT School of Distance Education
Postgraduate diploma in management, Operations Management and Supervision
2022 — 2023

Skills

Business
Team Management
Contract Negotiation
Product Development
Customer Relations
Cost Accounting
Automotive Aftermarket
Sales
Advising People
Continuous Improvement
Team Building
Management
Technical Training
Feedback Management
Business Development
Customer Relationship Management (Crm)
Account Management
Dealer Management
Business Strategy
Customer Retention
Customer Service
Business Planning
Operations Management
Technical Recruiting
Marketing
Sales Management
Schedule Development
Key Account Management
Automotive
Technical Presentations
Invoicing
Negotiation
Vehicles
Customer Satisfaction
Parts
New Business Development
Profit & Loss Management

Contact information

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Work email
•••••@accenture.com
Personal email
•••••@•••••.com
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Current company

Accenture

Business Consulting and Services · 10K employees · Grand Canal Harbour, Dublin 2, IE

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.

accenture.com

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About Ganesh Sutar

Experience

Senior Business Advisory Analyst

Education

Shivaji University

MIT School of Distance Education

Skills

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