Ganesh Saw
Front Office Manager @Sea Queen Beach Resort & Spa
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WORK HISTORY
Front Office Manager @Sea Queen Beach Resort & Spa
South Goa, IN
Hired, trained, and supervised front office staff, fostering a team-oriented environment.Ensured a high level of customer service by addressing guest inquiries and resolving complaints.Implemented a guest feedback system to enhance service quality.Managed daily operations of the front desk, including check-ins, check-outs, and reservations.Monitored and controlled front office budgets, minimizing expenses while maintaining service quality.Coordinated with housekeeping, maintenance, and management to ensure seamless operations.Analyzed front office metrics and guest feedback to identify areas for improvement.Collaborated with local businesses to create package deals that attracted new clientele.
EDUCATION
Dr. Babasaheb Ambedkar Marathwada University, Aurangabad
Master of Business Administration - MBA, Marketing
Institute of Hotel Management
Bachelor of Science (BSc), Hotel Management
SKILLS
ABOUT GANESH SAW
Dynamic hospitality professional with experience in Corporate Sales, Front Office…
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