Ganesh Peddi

Hub Supervisor Talent Acquisition @UPS

Richmond, BC, CA

Led day-to-day warehouse and trailer dispatch operations in a high-volume sortation hub, managing a team of 20+ package handlers to meet tight shipping schedules and service-level targets. • Applied industrial engineering principles to streamline package flow, reduce process variability, and support continuous improvement across the sort and load operations. • Built and maintained Excel-based dashboards to track KPIs such as trailer utilization, misload rates, load quality, and belt efficiency—providing real-time visibility to operations leadership. • Conducted time studies, volume forecasting, and headcount modeling using Excel and internal UPS tools to optimize shift planning and reduce labor-cost variance. • Analyzed historical data trends to identify inefficiencies in belt speed, sort delay triggers, and jam frequency; worked with maintenance teams to reduce downtime by 15%. • Partnered with Industrial Engineering team to simulate load plans and adjust staffing dynamically based on volume projections, resulting in a 12% increase in package throughput during peak season. • Presented operational insights and weekly performance reports to hub managers and district IE teams, recommending process changes supported by data visualizations and root cause analyses. • Enforced UPS’s safety compliance programs (SWM, JHA) while contributing to safety incident data tracking and trend analysis to inform preventative measures. • Provided real-time coaching and feedback to frontline staff, improving engagement and accountability while aligning team performance with operational KPIs

University Canada West

Master of Business Administration - MBA, Project Management/ Human Resources

Lovely Professional University

Bachelor in Business Administration (Hons), Marketing/Human Resource Management