Ganesh Natarajan
Associate Director - Client engagement and delivery
- Role
- Associate Director at Nagarro
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ganesh Natarajan
Senior delivery and transformation leader with 23+ years of global experience across…
Experience
Associate Director
Sep 2021 — Present · IN
Leading the engagement and delivery of one of Nagarro\'s largest BFSI clients, overseeing 300+ IT associates, generating YoY revenue growth to Nagarro and delivering value to the client • Serving as the primary client contact, ensuring high customer satisfaction by effectively facilitating service implementation, project planning, and promptly addressing issues• Drive business expansion through identifying upselling and cross-selling opportunities, collaborating with sales teams, and efficiently managing client invoices and contracts.• Developed and implemented a comprehensive integration framework (approach, phasing, deliverables, best practices) while leading due diligence and change management sessions to ensure seamless transitions and cultural alignment.• Spearheaded the successful culture, system, process, and people integration of numerous acquired companies, significantly expanding Nagarro\'s workforce by over employees.
Education
Welingkar Institute of Management
PGPMS
2004 — 2007
Mumbai University
Bachelor of Commerce (B.Com.)
1996 — 2001
Skills
- Program Management
- Vendor Management
- Resource Management
- Management
- Business Process
- Business Process Re-Engineering
- Business Transformation
- Team Management
- Outsourcing
- Service Delivery
- Change Management
- Business Analysis
- Project Management
- Offshoring
- International Project Management
- Customer Insight
- Pmo
- Bpo
- Knowledge Management
- Business Process Mapping
- Management Consulting
- Transition Management
- Business Process Outsourcing (Bpo)
- Six Sigma
- Segmentation
- Business Process Improvement
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