Ganesh M

About Ganesh M

A fully committed, capable and confident lead who possesses the required vision, ability, drive and enthusiasm needed for successful Process and Quality management. A highly organized and consistent individual who can quickly comprehend complex managerial scenarios. I am committed to the development and growth of people, process and profits. Overall 13 years of work experience in Digital marketing Domain specifically on Display marketing which includes Campaign set up, campaign Launch, Campaign Monitoring & Campaign Optimization for KPI’s ideally end to end Campaign Management task and have hands-on experience on the US mortgage process. Having a great knowledge and experience when it comes to Onboarding or transitioning of the client accounts. Has been interacting with the client on regular basis on the transitions accounts specifically on the creation of SOP, SLA\'s, SOW, Change order, NRR, Process training, Metrics, Procedure documents, Checklist, Defining Accuracy, Weekly Calls, MBR\'s and Weekly reports. As a Team leader I was accoladed with Best TL and my team with Team Champions, Have Accomplished PEAK (Personal Effectiveness & Awareness Kit) and Jumpstart training which is an effective grooming tool for leadership qualities, CIP(Outbound training), Certified with Six Sigma Yellow Belt, Implemented 6 Kaizen’s Projects, Completed training (Train the Trainer), which helped to improve my Training skills

Experience

1. Associate Director

   MediaMint

   Apr 2025 — Present · Hyderabad, IN

Education

• MGM College Udupi

  PGDCA, Programming Languages

  2006 — 2007

• Bhandarkars Arts & Science College

  Bachelor's Degree, Chemistry

  2001 — 2006

Skills

• Operational Excellence
• Leadership
• People Managment
• Bpo
• Outsourcing
• Team Management
• Iso/Isms
• Quality Management
• Transition Management
• Bcp
• Service Delivery
• Sla
• Qms
• Process Improvement
• Team Leadership