Ganesh Kumar
Store Manager at Reliance Retail Ltd.
- Role
- Store Manager at Reliance Retail
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ganesh Kumar
An expert professional with a rich experience in Retail Store Operations, Sales & …
Experience
Store Manager
Jul 2022 — Present · Patna, IN
An expert professional with a rich experience in Retail Store Operations, Sales & Marketing, Business Development and Product Management, SOP adherence, Legal Compliance, Visual Merchandising, Customer Service, NPS, Inventory Management, SAP functions, Cost Control, P&L Management, Staff training, development & Motivation, Floorwalks, Retail Audits, Stock Loss Prevention, Performance Management, Customer grievances handling and satisfaction, KPI\'S achievement like Conversion, ATS, IPCM, Store maintenance, Staff productivity, SPSF management, Stock Shrinkage Control, Customer loyalty management, timely execution of GRN, D2F, GRDC/IST, RTV, fulfillment of Online Kiosk orders. Possess expertise in working in multicultural environments with the distinction of understanding & exploring new markets for business growth and streamline operations. Proven abilities in developing customer base, generating business and attaining pre-determined targets within specified timelines; track record of attaining consistent yearly growth both in terms of sales and revenues. A consistent performer with a proven track record of increasing revenues and streamlining workflow. A keen planner with track record of recommending operational policies/ norms, systems & controls, motivational schemes & customer service standards; proficient in attaining the individual as well as team targets and goals; consistently promoted to the positions of increasing responsibility. An impressive communicator with honed interpersonal, team building, negotiation, presentation, convincing and analytical skills. Ability to think out-of-the-box and contribute ideas towards service excellence.
Education
NIILM Center For Management Studies
PGDM, Marketing
2015 — 2017
S.P. Jain College, Sasaram
Bachelor of Business Administration - BBA, Business Administration and Management, General
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