Ganesh Koraganji

Experience

1. Account Manager

   Skillmine Technology

   May 2019 — Present · Bengaluru, IN

   Nurturing strong synergistic relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)2. Collaborate, coordinate with internal teams and Client Teams (VMO/PMO, Executives and Project Teams) to ensure all the key stakeholders are in line with delivery, timelines and of expected quality reaching or exceeding client’s expectations. Help customers through email, phone, online presentations, screen-share and in person meetings to brief our service portfolio, customer specific offerings and project approach.4. Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. In fact, serve as the lead point of contact for all customer account management matters ranging from challenging client requests to issue escalations as and when needed.5. Ensure the timely and successful delivery of our solutions according to customer needs and objectives.6. Communicate clearly the progress of monthly/quarterly initiatives, executive milestones to internal and external stakeholders.7. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executives and C-level.8. Enhance job knowledge by participating in Technology Events, tech forums, reading professional publications; maintaining personal networks.9. Enhance department and organization\'s reputation by accepting ownership for accomplishing new and different requests, handling discrete customer requirements and business challenges.10. Responsible for ensuring customer satisfaction of current clients with timely follow ups and progress updates in sync with delivery teams.11. Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships

Education

• Chirala Engineering College - India

  Bachelor of Technology - BTech

  2003 — 2007