Ganesh Kondvilkar

About Ganesh Kondvilkar

Hi, I am Ganesh Kondvilkar!Welcome to my LinkedIn profile! Throughout my career, I have been eager to grab better opportunities for professional development and growth. Now To seek a quality environment where my knowledge can be expertise shared and improved upon and can be fruitful for any organization.For this purpose, I am passionate to attain and maintain the full business potential of an organizations via quality service practices, regulatory compliance, process improvement, and potential risk management.I possess a customer, employee, and goal-focused mindset that attract leadership and facilitates transformational change within organizations.I am always interested in making new professional acquaintances.

Experience

1. Deputy Manager, City Operations Head

   Mahindra Logistics

   Aug 2021 — Present · Mumbai, IN

   Managing a team of 04 Assistant Managers 06 Senior Executives & 09 Executives Managers 12 Shift In-Charge 10 Team Lead 20 Supervisors, 50+ support associates, and 250+ off role associates partners, preparing roster, scheduling, planning, executing and Payroll Management.•Responsible for Setup Final Layout with 5S 4M Marking as per safety standards of All Stations with SD Norms.•Allocating All stations Major Required Assets for Daily Operations and maintaining optimal Asset Management standards & Audits,•Continuously improve the delivery process and team performance and attain a sustained level of delivery performance improvement at West Zone,•Analysis of the data reports to identify performance bottlenecks and improve the performance of Multiple Stations.•Monitoring KPI- PARAMETERS CSO/DEA/FDDS/DOT/NPS/CSAT and achieving the same at EOD. •Monitoring & Executing Complex on Daily Operations to ensure customer promise for the ultrafast operations. •Leading process improvements, Optimizing performance of the network (Performance Metrics Ownership and Cost Ownership) •Plan delivery vehicles in advance for next 7 days, keeping and maintaining accurate detail records and documentation •Own the performance metrics for the State Operation Level•Map business requirements, understand business processes, •Achieve highly benchmarked Weekly Score Card and lead the organization at its highest level of customer experience. •Assessing performance of Core Team, providing training, updating with new changes in process of the organization. •Investigating losses and grievances of customers, providing findings to Safety team conducting Audits – Safe Measures •Planning People engagement by activities, entertainments, and celebrations •Accountability for setting with Vendor Management and meeting operational goals, strategic planning, and forecasting,•Achieved a delivery success rate up to 95% by following various strategies like DEA/PDD/FDDS/RTO-PRTO/RA/Post-per Breach

Education

• ARUNODAYA UNIVERSITY

  Degree Graduation in BSC, Organic Chemistry

• Atharva College of Hotel Management and Catering Technology

  HMCT, Hospitality Administration/Management

• Indian Education Society IESS CHANDRAKANT PATKAR VIDHYALAYA 10th

  SSC , ALL subjects

• HSC science 12th

  HSC, Management Science

• Atharva College of Hotel Management and Catering Technology

  IHMCO American hotel & lodging association AHLA, Hospitality Administration/Management