Ganesh K

About Ganesh K

With 4+ Years of Experience As a software engineer at Tech Mahindra, I am responsible for WebLogic Soa administration and L2 Operations & Admin activities - managing the WebLogic Consoles, overseeing SOA and OSB services, developing and monitoring server status.I handle end-to-end middleware ownership including production incidents, deployments, performance tuning, and direct client communication.I assess business impact before applying fixes and choose solutions that minimize downtime rather than quick but risky changes.I am responsible for proactively monitoring server status, implementing robust monitoring solutions to detect and address issues promptly. I utilized Oracle Enterprise Manager, Service bus, Enterprise management tools to track performance metrics, troubleshoot problems, and ensure optimal server health.• Ensured 100% production environment uptime, preventing revenue loss for customers.• Managed periodic and planned server maintenance to ensure optimal performance.• Provided accurate daily, weekly, and monthly performance reports to stakeholders.• Conducted housekeeping, maintaining mount points under 75% and optimizing capacity management.• Monitored and maintained memory and CPU utilization below 60% for system stability.• Proactively analyzed logs from WebLogic Console and backend systems for error identification.• Tuned server and service performance to meet expected standards.• Upgrading WebLogic Version & Domain Setup.• Achieved client-defined KPIs and SLAs, maintaining a service success rate of 95% and response times under 500 milliseconds.• Applied quarterly and vulnerability patches to safeguard the environment from security threats.• Monitored certificates at load balancers and servers to ensure seamless connectivity.• Maintained 100% attendance in client calls.

Experience

1. Software Engineer

   Tech Mahindra

   Dec 2022 — Present · Bengaluru, IN

   I handle end-to-end middleware ownership including production incidents, deployments, performance tuning, and direct client communication.I assess business impact before applying fixes and choose solutions that minimize downtime rather than quick but risky changes.• Ensured 100% production environment uptime, preventing revenue loss for customers.• Managed periodic and planned server maintenance to ensure optimal performance.• Provided accurate daily, weekly, and monthly performance reports to stakeholders.• Conducted housekeeping, maintaining mount points under 75% and optimizing capacity management.• Monitored and maintained memory and CPU utilization below 60% for system stability.• Proactively analyzed logs from WebLogic Console and backend systems for error identification.• Tuned server and service performance to meet expected standards.• Upgrading WebLogic Version & Domain Setup.• Achieved client-defined KPIs and SLAs, maintaining a service success rate of >95% and response times under 500 milliseconds.• Applied quarterly and vulnerability patches to safeguard the environment from security threats.• Monitored certificates at load balancers and servers to ensure seamless connectivity.• Maintained 100% attendance in client/governance calls and participated in incident resolution (WAR Rooms).• Managed incident, change, and problem management processes.• Developed performance code and queries using JDeveloper to automate performance stats extraction.• Collaborated with Infra and third-party teams for scheduled server maintenance, DR drills, Unix & DB upgrades, and sanity checks.• Conducted security checks to ensure no vulnerabilities in the environment.• Supported SIT/UAT environments and managed production deployments.• Risk & Defect Analysis & planning Mitigation of risk/defects identified.

Education

• Srinivas Institute of Technology, Mangalore

  Bachelor of Engineering - BE, Electronics and communication engineering