Ganesh Jayakumar

Senior Business Analyst @TD

Toronto, ON, CA

Worked on Jira to write the User Stories and Use Cases, while uploading and sharing the essential documents on Confluence.Collaborated with the Product Owner to document the requirements as Epics, User Stories, and Acceptance Criteria, which demonstrates a command of the documentation process.Prioritized the Product backlog by taking into consideration Product owner\'s inputs regarding business requirements, market conditions, and corporate priorities. Effective Judgmental and Observational Capabilities Exercised to Use the Appropriate Business Analysis (BA) Tools and Techniques at the Appropriate Time with the Appropriate Stakeholders to Collect the Entire Requirements in an Agile Environment.Supervised the continual improvement of the numerous solutions\' efficacy as the business and environment evolve and change, detecting and amplifying risks, gaps, and trends, and recommending adjustments to address these changes.Managed the collection and recording of requirements, and conducted walkthroughs for requirements analysis and validation.Reviewed and documented existing state procedures and designing the future state procedure flows and business rules. Business rules, and requirements were documented from current state and future state Process flows Using Microsoft Visio BPMN 2.0. Designed and created reports and dashboards from many data sources and inputs, mostly using Power BI and SSRS.Collaborated with business subject matter experts and managers, mapped current state procedures that the process owner has prioritized for automation.Supervised the management of the quality and consistency of transaction monitoring/reporting compliance, performance, and adjudication criteria.Led change management approaches such as process improvement, design-thinking workshops, and Kaizen Sessions addressing the structural obstacles to robotic process implementation.

Pune University

Postgraduate Degree