Ganesh Alagumalai

Business and Technology Delivery Manager @Accenture

Chennai, IN

Architected and orchestrated a multi-regional Healthcare solution using Dynamics 365 Sales and Field Service, ensuring seamless operational continuity across disparate geographical zones.• Led the Technical Design of a custom PCF (Power Apps Component Framework) Schedule Board, replacing out-of-the-box limitations with a high-performance, bespoke interface that improved dispatcher productivity by 30%.• Spearheaded Governance & ALM Strategy for enterprise-scale deployments, implementing automated CI/CD pipelines in Azure DevOps to reduce deployment errors by 40%.• Facilitated High-Level Design Workshops for C-suite stakeholders, translating complex clinical requirements into a scalable Dataverse security model and multi-layered environment strategy.