Ganesh Balachandran Iyer
Strategic Project & Transition Leader | Driving Large-Scale Business Transformation in BPO/ITES | VP/SVP-Level Expertise in Multi-Tower Transitions, P&L Ownership & Digital Innovation
- Role
- Director - Transition at WNS
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ganesh Balachandran Iyer
With 26+ years in the industry, I have successfully led multi-tower, multi-location…
Experience
Director - Transition
Oct 2021 — Present · Mumbai, IN
Lead enterprise-wide transition programs spanning multiple geographies and verticals, ensuring seamless migration of large-scale operations into WNS’s delivery network. Developed a proprietary Transition-as-a-Service framework that has become a benchmark for rapid client onboarding and operational stabilization. Partner with executive leadership on RFP strategy, delivery modeling, and budget governance to accelerate time-to-value.Key Achievements:• Delivered 10+ large-scale transitions (70–700 FTEs) across sites in less than 9 months.• Established standardized transition playbooks, cutting onboarding time by 30%.• Introduced enterprise-level SmartSheet PM templates, streamlining project governance. Specialties: Business Transformation, Strategic Transition Management, Multi-Tower Program Leadership, P&L Ownership & Budget Governance, Operational Excellence, Digital Innovation & Automation, Governance Framework Design, Client Relationship Management, Global Delivery Management, Process Reengineering, KPI & SLA Management, Stakeholder Engagement, RFP Response & Solutioning, Workflow Optimization, Change Management, Cross-Functional Team Leadership, Cost Reduction Strategies, Enterprise Project Governance, SmartSheet Implementation, Compliance & Risk Management, Performance Monitoring & Reporting, Service Excellence & Quality Assurance, Startup Operational Consulting, Resource Optimization, Continuous Improvement Methodologies
Education
2006 PRINCE
Prince 2 Practitioner, Project Management
2006 — 2006
University of Mumbai
Bachelor of Commerce - BCom, Accounting and Finance
1996 — 1998
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