Gandall Meyers
Director of Information Systems @EverPass Media
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WORK HISTORY
Director of Information Systems @EverPass Media
Denver, CO, US
As Director of Information Systems, I lead enterprise-wide technology strategy and execution across two core divisions: Information Technology (IT) and Enterprise Applications (EA). My role bridges infrastructure, security, and end-user support with business systems strategy, ensuring technology is a driver of scalability, operational excellence, and revenue growth.Key Responsibilities:Provide executive leadership for IT operations, infrastructure, security, and end-user services across the organization.Oversee the strategy, implementation, and optimization of enterprise platforms including CRM, ERP, collaboration tools, and business-critical SaaS systems.Align technology investments with business objectives across sales, operations, finance, and customer support.Drive systems integration and data governance initiatives to improve visibility, automation, and decision-making.Lead vendor management, contract negotiations, and technology roadmap planning.Establish and maintain cybersecurity best practices, compliance standards, and business continuity planning.Build and mentor high-performing IT and Enterprise Applications teams.Partner cross-functionally with executive leadership to enable scalable growth and operational efficiency.Impact:Modernized infrastructure and enterprise systems to support rapid company growth.Improved cross-functional workflows through automation and system integration.Strengthened security posture and governance frameworks.Enabled data-driven decision-making across departments.
EDUCATION
Kamehameha Schools
High school, General Studies
UNLV Lee Business School
Bachelor of Science, Business Administration
SKILLS
ABOUT GANDALL MEYERS
With 18 years of experience in the Salesforce ecosystem, I have a proven track record of leading successful Salesforce.com and AppExchange implementations across a diverse range of industries, including Software, Technology, Pharma, Real Estate, Healthcare, Financial Services, Oil & Gas, and Construction. My expertise spans technical architecture, CRM customization, and strategic business solutions—delivering results that align with both user needs and overarching business goals.For the past 6 years, I’ve specialized in Salesforce Service Cloud and Customer Experience Cloud, focusing on innovative service solutions with KCS (Knowledge-Centered Service) and Swarming methodologies, integrating seamlessly with tools like Slack to enhance collaboration and support. I’m passionate about creating streamlined, efficient service processes that improve both customer experience and internal team productivity.I hold a BSBA in Management Information Systems from the University of Nevada, Las Vegas, and have earned multiple Salesforce and Apttus certifications, including Certified Advanced Salesforce.com Administrator, Certified Salesforce.com Administrator, Apttus CLM, and Apttus Quote-to-Cash.Specialties:Salesforce.com & Force.com DevelopmentService Cloud, Entitlement & SLA Management, KCS & SwarmingCRM Customization & OptimizationReport/Dashboard Design & ConstructionData Integration & ETL DevelopmentApttus CLM & Advanced ApprovalsIf you\'re interested in connecting or discussing how Salesforce can drive growth and efficiency in your organization, let\'s chat! Whether it\'s optimizing customer service, fine-tuning CRM strategies, or implementing scalable Salesforce solutions, I’m here to help you achieve success.
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